How can RTIME^TM   help me?        

Systems Integrators/Service Providers
     Project Manager
     Executives & Engagement Managers
     Development and QA Managers

RTIME for Commercial Software Company

RTIME for IT Organization

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Learn More Product Tour Case Studies Request A Demo Test Drive

Learn More Product Tour Case Studies Request A Demo Test Drive

RTIME ^TM  For System Integrators/Service Providers         

Project Managers        

• Are you tired of finger-pointing with customers about changes and priorities that have been poorly recorded and communicated?
• Do you find that change impact estimation requires too many conversations and meetings, takes too long to develop and is difficult to negotiate with your customers?
• Do you find out too late that critical features that were promised will be delayed?
• Are you spending too much time developing progress reports for customers or at your manager’s request?
• Do you find that key documents that are shared between your organization and your customers are difficult to locate and are too often the wrong version?
• Is your resource pool task assignment and scheduling a headache because of multiple customer projects?
• Does your manager want your project to be replicable for other customers, but you worry that your deliverables and other artifacts like test cases, test scripts, and estimates are not well organized and packaged for others?

Of the many things you manage, customer requirements and expectations are key to project profitability and customer satisfaction. As the demand for increased project speed and better customer communication continues, standard tools like Email, Word and Project document exchange just don’t allow you to do all that you need. There are numerous software requirements management and product lifecycle tools available that might help, but all of the major offerings are extensive products that take considerable time, training and expense to put in place for your own company, let alone to impose upon your customers.

What you need is a tool that works with standard tools, is simple to implement and works across company firewall boundaries. RTIME has unique features that are specifically geared to SI and Outsource Service Providers that can reduce the complexity and increase the efficiency of customer project management and customer interaction. RTIME is specifically designed to help you collaborate, stay organized, and eliminate many of the loose ends that make managing software projects such a challenge. It offers external customers a special-purpose, super-simplified web based tool that requires little or no training for their use.

With RTIME you can:

• Set yourselves apart from the competition in the eyes of your customers by being better organized and more collaborative in major aspects of custom software development and deployment.
• Record and catalog requirements and their changes from the onset of your project and make them readily visible to all authorized customers and stakeholders.
• Provide and receive instant notification of changes, approvals and status changes to requirements, tests and other elements that impact your projects.
• Support multiple customers and multiple projects for each customer on the same system with partitioning and secure user access control.
• Maintain a complete audit log for all changes to significantly reduce finger-pointing.
• Rapidly navigate with a minimum of keystrokes to the customer project, phase, requirement, issue, dependency, test case, or document you need and see the full status of that element.
• Quickly provide project status reports to your customers for all aspects of software you are developing or deploying on their behalf.
• Easily see the impact on LOE with requirement additions or changes for much more rapid change estimates.
• Immediately trace back any
element to the applicable requirement.
• Have a context sensitive, fully audited chat capability that instantly links you to the customers and employees associated with each element.
• Selectively provide project reporting for customer consumption, or get global, multi-customer reporting for your own internal use.

Executives and Account Engagement Managers         

• Do you need to reduce unprofitable rework caused by poorly communicated requirements?
• Would better documentation and fully audited communications help to resolve billing disputes?
• Are customers complaining that they don’t have all the information they need in a timely fashion to make change authorizations?
• Are you hesitant to ask for more frequent status updates from managers because you know it could rob cycles from needed functions?
• Would you like to change staffing for better resource utilization on projects, but are concerned that too much undocumented project knowledge will be lost in substitutions?
• Do you need to turn one-off projects into replicable service products, but can’t seem to gain the continuity to do so?
• Would you like to give your customers a better sense that they are operating as one team with your company, but lack the collaboration tools to do so?
• Would you like to see better, more consistent metrics across all of your projects and services?

If your project teams are using only standard tools to get projects accomplished, you’re missing big opportunities in efficiency and customer satisfaction. RTIME gives your team members and their managers what they need to collaborate and stay focused on customer requirements, schedules and quality deliverables. It provides authorization process, accountability and full auditing, all in a light footprint solution that avoids heavy process constraints and the need for IT support. Your teams stay nimble, you stay informed and you customers can see big improvements. If you want to foster greater customer collaboration and intimacy, you can extend selected functions to your customers. And before any expense, RTIME can be evaluated and trialed for free to be certain of its effectiveness.

How is RTIME different?

RTIME’s design philosophy places a high premium on usability and adoptability by the people who will use it every day. Lack of internal user acceptance is in fact the major reason why software lifecycle management implementations often fail. Major IT companies offer very elaborate products where the risk is high that even after considerable time and expense of implementation and training, user adoption rates will be lower than needed, and the quality and quantity of information in the ‘integrated’ dashboard is low. (Don’t take our word for it. Just ask numerous, large 3rd party integration companies that have built large service practices stepping in to ‘save’ these projects when the primary software supplier can’t make it work.)

RTIME sets itself off from smaller independent software company tools by being the only one in its class to manage the major aspects of requirements, development, QA while supporting comprehensive dashboard reporting in one easy to implement product. RTIME was designed to be installed, operational and adopted with only a short, standard, startup service recommended for training and turn up. Since RTIME was created by a consulting services company that specializes in projects focused around RTIME, you can feel confident that any services you do elect will be well focused and effective.

With RTIME you can:

• Quickly call up reports (or have them scheduled periodically for automatic generation and Email delivery) for key metrics across multiple projects and multiple customers.
• Understand with more clarity the tradeoffs in how your resources are invested.
• Have a structured, consistent mechanism for handoff of all project information details.
• Have a fully audited set of detailed project transactions to assist in billing dispute resolution and Sarbanes-Oxley requirements.
• Directly extend as little or as much of RTIME’S recording, information sharing, authorization and collaboration capabilities to selected customers.
• Be confident that your teams are working and collaborating with new levels of efficiency.

Development and QA Managers        

• Do you find yourself blindsided by additional work that was never estimated that throws off all of your schedules?
• Are you weary of constant resource scheduling and reassignment that you feel could have been avoided if you only knew about changes in a timely fashion?
• Have you ever had to halt project activity for one or multiple days just because you need to assess the impacts of proposed changes?
• Are you frustrated by an inability to clearly convey and justify additional resources based on requested changes?
• Have you looked at software lifecycle management tools from others and worry that the long set-up, training and implementation time will take precious cycles away from your staff when the pressure to be more agile is greater than ever?

RTIME offers a practical alternative that gets you up and running with a single module implementation that has been optimized over years of interaction with demanding customers. Once an exclusive tool used by experts in a consulting practice, RTIME is now available to your organization. It provides the all the standard functions you need with custom fields available for the few items that might be unique to your operation.

In contrast, major IT companies have been snapping up software development lifecycle tool vendors in order to round out their SDLC offering. Unfortunately, their portfolio of ‘integrated’ tools is now so extensive that implementing even a subset of these products can be a major endeavor that often requires months of preparation and training just to get off the ground. With all of the modules to configure, UIs to customize, databases to establish and staff to train, it’s no wonder a 3rd part consulting industry has grown up around all of this activity for those products.

Smaller tool companies excel in certain areas, but only RTIME offers all the essentials to manage the major aspects of requirements, development, QA and comprehensive dashboard reporting in one easy to implement tool that will be rapidly adopted and deployed anywhere on an easy to install appliance.

By trialing RTIME in advance, you have a low risk way to be certain that your teams will have a tool that they can embrace and adopt quickly. And with RTIME’s context sensitive, fully audited SmartChat feature, your team will be collaborating better than ever.

With RTIME you can:

• Be notified the instant that changes and approvals are made to requirements, tests and other elements that impact your projects and tasks.
Rapidly navigate with a minimum of keystrokes to the project, phase, requirement, issue, dependency, test case, or document you need and see the full status of that element.
• Always know what requirements are approved and ready for development; know what modules are ready for test.
• Easily see the impact on LOE with requirement additions or changes.
• Quickly access and generate multiple levels of reporting.
• Always trace back any element to requirements.
• Have a context chat capability that instantly links you to the people associated with each element.
• Be only one click to My Projects, My Tests, My Tasks, Chat and Search.
• Use existing templates for any methodology: Waterfall, Agile, Scrum, RUP and additional variants, or create your own.